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Privacy Policy

Last Updated: January 6, 2026 | Effective: January 6, 2026

Welcome to SubsHelper!

This application is developed by the X2Help team. We understand the importance of your personal information and are committed to protecting it in accordance with applicable laws and regulations. Please read and understand this Privacy Policy carefully.

4+
Age Rating
This app is suitable for all ages and does not contain any inappropriate content.

1. Information We Collect

To provide better services, we collect the following types of information. This data is securely stored on our servers:

Data Category Specific Content Purpose
Contact Info Name App functionality, personalized experience
Contact Info Email address Account registration, login verification, app functionality
User Content Email or SMS Customer support, user feedback
Identifiers User ID App functionality, account identification
Important Note: The above data is not used to track your activities on other companies' apps and websites. Your data is not shared with third parties for advertising purposes.

2. Data Storage

2.1 Server Storage

When you use account features, the following data is stored on our secure servers:

2.2 Local Storage

Some data is stored locally on your device:

3. Permission Usage

This app may request the following permissions:

🔔
Notification Permission
Used to send subscription expiration reminders. You can disable this anytime in system settings.
📷
Camera Permission
Only used when taking screenshots through the feedback feature for customer support.
🖼️
Photo Library Permission
Only used when selecting images through the feedback feature for customer support.
🌐
Network Permission
Used for account login, data synchronization, and fetching exchange rate data.

4. Data Security

5. Third-Party Services

This app uses the following third-party services:

We do not use third-party advertising services or tracking tools.

6. Your Rights

7. Children's Privacy

This app is suitable for all ages (4+). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and discover that your child has provided us with personal information, please contact us and we will delete it immediately.

8. Policy Updates

We may update this policy from time to time. Significant changes will be communicated through in-app notifications or email. Continued use of this app indicates acceptance of the updated privacy policy.

Contact Us

If you have any privacy-related questions or requests, please contact us:

Email: support@x2help.com

Website: https://www.x2help.com