Welcome to SubsHelper!
This application is developed by the X2Help team. We understand the importance of your personal information and are committed to protecting it in accordance with applicable laws and regulations. Please read and understand this Privacy Policy carefully.
1. Information We Collect
To provide better services, we collect the following types of information. This data is securely stored on our servers:
| Data Category | Specific Content | Purpose |
|---|---|---|
| Contact Info | Name | App functionality, personalized experience |
| Contact Info | Email address | Account registration, login verification, app functionality |
| User Content | Email or SMS | Customer support, user feedback |
| Identifiers | User ID | App functionality, account identification |
2. Data Storage
2.1 Server Storage
When you use account features, the following data is stored on our secure servers:
- Account information (email, encrypted password, user ID)
- User name (for personalized display)
- Subscription data (for multi-device sync)
- Feedback and support requests
2.2 Local Storage
Some data is stored locally on your device:
- App settings and preferences
- Cache data
- Offline subscription data copy
3. Permission Usage
This app may request the following permissions:
4. Data Security
- All data transmission uses HTTPS encryption
- Passwords are encrypted using bcrypt algorithm and cannot be reverse-engineered
- Servers are protected with industry-standard security measures
- Regular security audits and updates are performed
5. Third-Party Services
This app uses the following third-party services:
- Exchange Rate API: Used to fetch real-time exchange rate data
We do not use third-party advertising services or tracking tools.
6. Your Rights
- Access: View your personal information stored by us
- Correction: Modify inaccurate information
- Deletion: Request deletion of your account and all data
- Export: Export your data as a file
- Withdraw Consent: Log out and stop using cloud sync features anytime
7. Children's Privacy
This app is suitable for all ages (4+). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and discover that your child has provided us with personal information, please contact us and we will delete it immediately.
8. Policy Updates
We may update this policy from time to time. Significant changes will be communicated through in-app notifications or email. Continued use of this app indicates acceptance of the updated privacy policy.
Contact Us
If you have any privacy-related questions or requests, please contact us:
Email: support@x2help.com
Website: https://www.x2help.com